Built for the calls your team can't get to.
A residential roofing company in Barrie. Their team answers the phone all day. In 30 days, 319 calls still came in that nobody could get to. The AI picked up every one.
300 voicemails. One weekend.
When a tornado hit Barrie, this roofer's phone didn't stop. By Monday there were over 300 voicemails waiting. The team had to dig through every one.
So they tried an answering service. It burned through minutes and rarely got the details they needed to call anyone back. The owner said it did more damage than good.
The problem was never a lack of calls. It was what happened to them.
Then we ran a real month.
missed calls in 30 days.With a fully staffed front desk.
When the overflow calls came in
Most missed calls happen while you're open. The team is there. They're just busy.
What came out of 198 real conversations
Every job request arrived with a name, an address and a callback number.
Read the transcript
You probably don't know how much business you're actually losing. Neither did this roofer, until we started answering every single call. In 30 days: 319 calls. 121 of them hung up before saying a word, but they got a text back in seconds. 13 came back and gave us the whole job. A quarter came in when the office was closed. The earliest at 5:45 in the morning, the latest at 8 p.m. on a Saturday. 101 new job requests. The name, the address, the callback number, ready before anybody picked up the phone. 7 of those were emergency leaks, flagged for the team within the minute. The conservative estimate was $71,000 of potential revenue recovered in one month. Those calls were always coming in. Nobody was counting them. Your phone could be doing the same thing right now. You just can't see it.
13 jobs that would have been gone.
121 callers hung up before saying what they needed. Before, that was the end of it.
Now every one of them gets a text within seconds. 29 texted back, and 13 of those became jobs with full details.
Thirteen jobs from people who had already hung up.
- Hung up before talking121
- Got a text back104
- Texted back29
- Became a job13
What that month was worth.
Roughly $65,000 to $75,000 in work. That's from calls that would have hit voicemail while the team was busy doing their jobs.
Here's the math. Take the 101 job requests. If one in four closes at around $2,000 a job, that's about $50,000. The 7 emergency leak calls usually turn into replacements. On the same assumptions, they add roughly $21,000.
It's an estimate, not a promise. But it's work that used to sit in a voicemail box.
$65,000to$75,000
101 job requests, about 1 in 4 closing at around $2,000 a job, plus 7 emergency leak calls. An estimate, not a promise.
And when a storm hits?
A separate night, a separate storm. It came through Barrie overnight, and by morning the phone hadn't stopped.
- 32calls and texts in 24 hours
- Every onecame in while the office was closed or the team was tied up
- Every oneanswered
- 6active leaks flagged and routed the same day
Those 6 leak calls alone: roughly $12,000 to $18,000 in work. That uses the same assumptions as above, before counting the quote requests that came in that day.
Last time, a storm meant 300 voicemails. This time, it meant a list.
I hate long weekends for this exact reason. Everyone checks out and I have to pick up the pieces. I'm glad it captured as much as it did, so we have a better chance at it.
What changes for you.
Your team keeps answering.
Nothing changes about how your office works.
The AI voice receptionist catches the overflow.
When every line is busy or the office is closed, it answers, gets the details and flags emergencies.
How the AI Receptionist worksHang-ups get a text.
The conversation keeps going instead of disappearing.
How the Text Back Agent worksTogether, they're part of AI Backup Response.
See AI Backup ResponseCommon questions.
Can AI handle roofing emergency calls?
Yes. It recognizes urgent situations like active leaks and flags them to your team right away, with the address and details already captured.
What happens when someone hangs up?
They get a text within seconds that picks up where the call left off. In this month, 13 of them became jobs.
Does it replace my office staff?
No. Your team keeps answering like always. The AI only picks up the calls they can't get to. In this month, that was 319 calls.
The next storm is coming. Will your phone be ready?
Let's look at what your phones are missing.