Privacy Policy
Privacy Policy
Last updated: June 25, 2026
Art of AI respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, submit a form, book a call, use our chat widget, communicate with us, or use our services.
Who We Are
Art of AI provides AI front desk, AI receptionist, AI web chat, automation, and customer communication systems for local service businesses.
Website: https://artofai.ca/
Email: art@artofai.ca
Privacy Contact: Art of AI Privacy Officer
Information We Collect
We may collect personal information when you interact with Art of AI, including:
Name
Email address
Phone number
Business name
Website URL
Service address, if needed to respond to an inquiry
Service inquiry details
Appointment or booking information
Messages sent through our website, forms, chat widgets, email, phone, or SMS
Call notes, call summaries, chat transcripts, and support requests
Technical information such as IP address, browser type, device type, pages visited, referral source, and website activity
SMS consent status, opt-in source, opt-in timestamp, and opt-out status
Information We Process for Clients
Art of AI may also process information on behalf of businesses that use our services.
This may include customer inquiries, names, phone numbers, email addresses, service addresses, appointment details, call summaries, chat summaries, missed-call details, and customer support notes.
When Art of AI processes information on behalf of a client, we use that information to provide the requested service, support the client’s customer communication workflow, and help route or summarize customer inquiries.
We do not own our clients’ customer relationships. We process this information to support the business using Art of AI services.
Sensitive Information
Art of AI does not ask you to submit sensitive personal information through our website, forms, chat widgets, calls, or SMS.
Please do not submit credit card numbers, banking details, government identification numbers, passwords, medical information, financial account information, or other sensitive information through these channels.
How We Collect Information
We may collect information when you:
Visit our website
Submit a contact form
Submit a website form or quiz
Use a chat widget
Book a consultation
Request a free trial
Reply to an email or SMS message
Speak with Art of AI by phone
Use an Art of AI service
Interact with an AI front desk, AI receptionist, AI web chat, or automation system provided by Art of AI
How We Use Your Information
We use personal information to:
Respond to inquiries
Book and confirm appointments
Provide AI front desk, AI receptionist, AI web chat, and automation services
Set up and support free trials
Send service updates and support messages
Send appointment reminders and follow-ups
Improve our website, services, and customer experience
Prepare call summaries, chat summaries, and lead handoff notes
Communicate with business owners, prospects, clients, and customers
Send occasional promotional messages when consent has been provided
Track SMS opt-in and opt-out status
Comply with legal, regulatory, carrier, and platform requirements
SMS Text Messaging
If you choose to opt in to SMS messages from Art of AI, we may send text messages about appointments, consultation reminders, AI front desk trial updates, support follow-up, service information, missed-call follow-up, and occasional promotional updates.
Message frequency varies.
Message and data rates may apply.
You can reply STOP at any time to opt out.
You can reply HELP for help.
Consent to receive SMS messages is not a condition of purchase.
Art of AI only sends SMS messages to contacts who have provided consent through an approved opt-in method, such as a website form, chat widget, booking form, calendar page, SMS keyword opt-in, or direct conversation with Art of AI.
SMS Consent and Data Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Service providers involved in delivering SMS messages may process information only as needed to provide the text messaging service.
How We Share Information
Art of AI does not sell personal information.
We may share limited information with trusted service providers who help us operate our business, deliver services, communicate with contacts, manage appointments, process payments, host our website, provide customer support, analyze website activity, and maintain business records.
These service providers may only use the information as needed to provide services to Art of AI.
We may also disclose information if required by law, regulation, court order, carrier requirement, or platform compliance process.
AI and Automation
Art of AI uses AI and automation to help capture inquiries, summarize conversations, route messages, assist with customer communication, and support business workflows.
Information submitted through forms, chat widgets, calls, emails, and SMS may be processed to provide the requested service.
Art of AI does not use customer information to make legally binding decisions without human involvement.
Cookies and Website Tracking
Our website may use cookies, analytics, pixels, and similar technologies to understand website activity and improve our services.
These tools may collect information such as pages visited, device type, browser type, referral source, and general website usage.
You can adjust your browser settings to block or delete cookies.
Data Storage and Processing
Your information may be stored or processed in Canada, the United States, or other countries where our service providers operate.
By using our website or services, you understand that your information may be processed outside your province, state, or country of residence.
Data Retention
Art of AI keeps personal information only as long as needed for the purposes described in this Privacy Policy, including customer support, service delivery, legal compliance, platform compliance, and business records.
SMS opt-in and opt-out records may be kept to prove consent and comply with carrier, platform, and legal requirements.
When information is no longer needed, we take reasonable steps to delete, anonymize, or securely retain it as required.
How We Protect Information
Art of AI uses reasonable safeguards to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These safeguards may include access controls, secure systems, password protection, limited access, and reasonable administrative, technical, and organizational measures.
No system is guaranteed to be completely secure, but we take reasonable steps to protect the information we collect.
Your Privacy Rights
You may request to:
Access the personal information we have about you
Correct inaccurate information
Withdraw consent where applicable
Ask questions about how your information is used
Request deletion of your information, subject to legal, contractual, platform, or compliance obligations
To make a privacy request, contact Art of AI at art@artofai.ca.
Withdrawing SMS Consent
You can withdraw SMS consent at any time by replying STOP to any Art of AI text message.
After opting out, you may still receive non-SMS communications from Art of AI, such as emails or phone calls, if permitted by law and based on your relationship with us.
Client Customer Requests
If you contacted a business that uses Art of AI services, your information may belong to that business’s customer records.
In that case, Art of AI may direct your privacy request to the business you contacted or work with that business to respond to your request.
Third-Party Links
Our website or messages may contain links to third-party websites, tools, booking pages, or resources.
Art of AI is not responsible for the privacy practices or content of third-party websites.
Children’s Privacy
Art of AI services are intended for businesses and are not directed to children.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Art of AI may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new “Last updated” date.
Contact Us
For questions about this Privacy Policy or your personal information, contact:
Art of AI
Website: https://artofai.ca/
Email: art@artofai.ca