A hangup doesn’t have to end the conversation.
When a caller hangs up before the AI Receptionist finishes helping, the Text Back Agent texts them automatically and keeps the conversation moving.
People hang up for all kinds of reasons.
A quick text keeps the conversation with you.
It picks up where the call left off.
Before the AI Receptionist finishes helping them.
Automatically, from your business, in your tone.
Answers their question and gathers the details the call missed.
The full conversation and a summary. Urgent jobs are flagged.
It knows when to step back.
The Text Back Agent handles the quick stuff. Your team handles the rest.
- The customer asks for a person
- The question needs real judgment
- The job is urgent
- It doesn’t know the answer
Phone, text and website. Covered together.
Do I need a new phone number?
No. It works with your existing business number.
Can customers text back?
Yes. It’s a real two-way conversation, not a one-time auto reply.
What if someone doesn’t want texts?
If they reply STOP, they don’t get texted again.
What about existing customers?
It recognizes when someone is asking about an existing job and routes them to the right person instead of starting over.
Can I use it without the AI Receptionist?
Yes. It can run on its own and text every caller you miss. That’s set up separately from AI Backup Response.
What does it cost?
It depends on your setup and message volume. Book a 20-minute call and you’ll get a straight number.
Stop losing the calls that hang up.
Take a quick check and see where calls are slipping through. Or just reach out.