Terms and Conditions

Terms & Conditions

Last updated: June 25, 2026

These Terms & Conditions govern your use of the Art of AI website, forms, chat widgets, booking pages, communications, free trials, and services.

By using our website or services, you agree to these Terms.

  1. Who We Are

Art of AI provides AI front desk, AI receptionist, AI web chat, automation, and customer communication systems for local service businesses.

Website: https://artofai.ca/

Email: art@artofai.ca

  1. Use of Our Website

You may use our website to learn about Art of AI, submit inquiries, book calls, request trials, and communicate with us.

You agree not to use our website or services to:

Break any law

Submit false or misleading information

Interfere with website security or functionality

Upload malicious code or harmful content

Attempt to access systems or data without permission

Misuse forms, chat widgets, calls, SMS, or automation systems

  1. Services

Art of AI may provide services including AI front desk systems, AI receptionist systems, AI web chat, missed-call follow-up, automation workflows, customer communication support, setup, testing, reporting, and related consulting.

The exact services, scope, pricing, timeline, and deliverables may be described in a written proposal, invoice, checkout page, agreement, email, or other written communication between you and Art of AI.

  1. Free Trials

Art of AI may offer free trials from time to time.

Free trials are provided for testing and evaluation.

A free trial does not guarantee specific revenue, bookings, leads, sales, or business results.

Art of AI may modify, pause, or end a free trial if the trial is misused, if technical limits arise, if required access is not provided, or if continuing the trial is no longer practical.

  1. Client Responsibilities

If you use Art of AI services for your business, you are responsible for:

Providing accurate business information

Providing service details, hours, contact details, and customer instructions

Reviewing and approving AI scripts, prompts, workflows, and customer-facing language

Making sure your offers, pricing, policies, and service information are accurate

Responding to customer inquiries, summaries, alerts, and handoffs

Maintaining any required licenses, permits, insurance, or legal obligations for your business

Complying with privacy, marketing, telecommunication, and customer communication laws that apply to your business

Art of AI is not responsible for business decisions you make based on customer inquiries, AI summaries, automations, or communications.

  1. AI and Automation

Art of AI uses AI and automation to help capture inquiries, summarize conversations, route messages, assist with customer communication, and support business workflows.

AI systems may misunderstand, omit, misclassify, or summarize information imperfectly.

You are responsible for reviewing important customer information before making decisions, providing quotes, booking service, accepting work, or taking action.

Art of AI does not guarantee that AI systems will answer every question correctly, capture every detail, classify every lead perfectly, or operate without interruption.

  1. No Emergency Use

Art of AI services are not designed for emergencies or urgent life-safety situations.

Do not rely on Art of AI systems for medical emergencies, fire, police, rescue, security threats, or any situation requiring immediate emergency response.

  1. No Sensitive Information

Do not submit sensitive information through our website, forms, chat widgets, calls, SMS, or AI systems.

This includes credit card numbers, banking details, government identification numbers, passwords, medical information, financial account information, or other sensitive information.

If sensitive information is submitted, Art of AI may delete, ignore, or refuse to process it where appropriate.

  1. SMS Messaging Program

Program Name: Art of AI SMS Messaging Program

Program Description: By opting in to receive SMS messages from Art of AI, you may receive text messages about appointments, consultation reminders, AI front desk trial updates, support follow-up, service information, missed-call follow-up, and occasional promotional updates.

Message frequency varies.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

  1. SMS Opt-Out Instructions

You can cancel the SMS service at any time.

Text STOP to cancel.

After you send STOP, we will confirm your unsubscribe status by SMS.

After this confirmation, you will no longer receive SMS messages from Art of AI unless you opt in again.

  1. SMS Rejoining Instructions

If you want to receive SMS messages from Art of AI again after opting out, you can sign up again through the original opt-in method, such as a website form, chat widget, booking form, calendar page, SMS keyword opt-in, or direct conversation with Art of AI.

Once you opt in again, Art of AI may resume sending SMS messages to you.

  1. SMS Help Instructions

If you need help with Art of AI SMS messages, reply HELP for assistance.

You can also contact Art of AI directly at art@artofai.ca.

  1. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

  1. SMS Rates, Frequency, and Privacy

Message and data rates may apply for messages sent from Art of AI to you and from you to Art of AI.

Message frequency varies.

For questions about your text or data plan, contact your wireless provider.

For privacy-related questions, view our Privacy Policy at:

https://artofai.ca/privacy-policy/

  1. Email and Other Communications

If you contact Art of AI, submit a form, book a call, or request information, we may respond by email, phone, SMS, or other communication methods you provide.

You may unsubscribe from marketing emails using the unsubscribe link where available, or by contacting us at art@artofai.ca.

  1. Payments

If you purchase services from Art of AI, you agree to pay the fees described in the applicable invoice, checkout page, proposal, agreement, or written communication.

Payments may be due upfront, monthly, upon delivery, or according to another written payment schedule.

If payment is late, Art of AI may pause services, delay work, restrict access, or cancel the service until payment is received.

  1. Refunds and Cancellations

Refunds, cancellations, and service changes are handled according to the written terms provided for the specific service, proposal, invoice, checkout page, or agreement.

If no separate refund or cancellation terms are provided, fees already paid are non-refundable unless Art of AI agrees otherwise in writing.

  1. Service Providers

Art of AI may use service providers to operate its website, host systems, process payments, manage communications, deliver SMS messages, support AI and automation, analyze website activity, and provide customer support.

Art of AI does not control every service provider and is not responsible for outages, policy changes, errors, delays, or limits caused by providers outside Art of AI.

Your use of outside websites, booking pages, software, or services may also be subject to their own terms and policies.

  1. Client Accounts and Access

Some services may require access to client accounts, websites, phone systems, calendars, forms, customer records, or other business tools.

You are responsible for providing accurate access, keeping your own passwords secure, and removing access when it is no longer needed.

Art of AI is not responsible for delays or service issues caused by missing access, incorrect settings, platform limits, or outside account restrictions.

  1. Customer Data

If Art of AI processes customer information on behalf of your business, that information may be used to provide the requested service, support customer communication workflows, summarize inquiries, route leads, and assist with follow-up.

You remain responsible for your own customer relationships and for ensuring that your business has the right to collect, use, and provide customer information to Art of AI for service delivery.

  1. Privacy

Your use of Art of AI is also governed by our Privacy Policy.

You can view our Privacy Policy at:

https://artofai.ca/privacy-policy/

  1. Intellectual Property

The Art of AI website, brand, content, copy, designs, workflows, prompts, templates, processes, and service materials are owned by Art of AI or licensed for use by Art of AI.

You may not copy, reproduce, resell, distribute, or create competing services from Art of AI materials without written permission.

  1. Client Materials

You retain ownership of business information, brand assets, service details, customer information, and other materials you provide to Art of AI.

You give Art of AI permission to use those materials as needed to provide services to you.

  1. Feedback and Suggestions

If you provide feedback, ideas, suggestions, or recommendations to Art of AI, you allow Art of AI to use them without restriction or compensation.

  1. No Guarantee of Results

Art of AI may help improve response speed, customer communication, lead capture, workflow clarity, and follow-up.

Art of AI does not guarantee specific revenue, profit, bookings, leads, rankings, customer responses, sales, or business outcomes.

Results depend on many factors, including your offer, market, customer demand, response time, staff follow-up, pricing, reputation, website traffic, and operations.

  1. Service Availability

Art of AI aims to provide useful and reliable services, but we do not guarantee that the website, forms, chat widgets, calls, SMS, AI systems, automations, or related services will always be available, uninterrupted, timely, secure, or error-free.

Services may be affected by maintenance, internet issues, phone carrier issues, software limits, outages, user error, or other factors outside our control.

  1. Limitation of Liability

To the maximum extent permitted by law, Art of AI is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes lost profits, lost revenue, lost business opportunities, lost data, customer loss, reputational harm, or service interruptions.

To the maximum extent permitted by law, Art of AI’s total liability for any claim related to the website or services will not exceed the amount you paid to Art of AI for the specific service giving rise to the claim in the three months before the claim arose.

  1. Indemnification

You agree to defend, indemnify, and hold Art of AI harmless from claims, damages, losses, liabilities, costs, and expenses arising from:

Your use of the website or services

Your business operations

Your customer communications

Your violation of these Terms

Your violation of any law or customer rights

Information, instructions, or materials you provide to Art of AI

  1. Changes to Services

Art of AI may update, modify, suspend, or discontinue parts of the website or services at any time.

If a change affects a paid service, Art of AI will make reasonable efforts to communicate the change where practical.

  1. Changes to These Terms

Art of AI may update these Terms from time to time.

The updated version will be posted on this page with a new “Last updated” date.

Your continued use of the website or services means you accept the updated Terms.

  1. Governing Law

These Terms are governed by the laws of Ontario and the applicable laws of Canada.

Any disputes will be handled in Ontario, unless another location is required by law.

  1. Contact Us

For questions about these Terms, contact:

Art of AI

Website: https://artofai.ca/

Email: art@artofai.ca