Case study | Auto repair | Barrie, Ontario
26 days. 138 calls. 12 booking requests captured.
A two-location auto repair shop in Barrie ran the AI receptionist for 30 days. The AI ran as a backup. It picked up the calls the team couldn't get to during the day and covered the phones completely after hours. No new software for staff. No scripts to learn.
Two-location auto repair, Barrie
- 138Calls fielded by AI over 26 days
- 47Calls with a real outcome
- 12Booking requests captured
- 7 of 12Captured after hours, while the shop was closed
There's been less stress around calls. Things are quieter and there's less pressure to answer the phone right away.
In 26 days
What the AI handled.
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01
7 of 12 booking requests came in after hours.The shop was closed. Those calls would have gone to voicemail.
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02
The everyday calls, too.Callbacks, repair status checks, payment follow-ups and reschedule requests, all handled and logged for the team.
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